Privacy Policy

1. General Provisions

This Privacy Policy defines the procedure for collecting, storing, using and protecting personal data of users of the services and the sola.uz website.

We respect users' right to privacy and make every effort to ensure the security of the information provided.

By using our services or continuing to work with the site, you agree to the terms of this Policy.

2. What data do we collect

We may collect the following categories of information:

• Personal data: first name, last name, contact phone number, email address, login for authorization.
• Data when using services: IP address, MAC address of the device, information about the connection to the network, time and duration of the session, the volume of transmitted traffic.
• Financial data (when paying for services): information about transactions, payment methods.
• Cookies and similar technologies: used to personalize services, analyze traffic and improve the quality of service.

3. Purposes of data processing

We use your data exclusively for:

• providing access to SOLA services (Sola Free, Sola Premium, home and business Internet);
• registration and authorization in your personal account;
• technical support and feedback;
• compliance with the requirements of the legislation of the Republic of Uzbekistan;
• improving the quality of services, conducting analytics and marketing campaigns;
• informing users about new products, promotions and services (with your consent).

4. Transfer of data to third parties

We do not transfer users' personal data to third parties, except in cases:

• when it is necessary to provide services (for example, to telecom operators, payment partners);
• at the request of government agencies within the framework of current legislation;
• with the consent of the user.

5. Data storage and protection

Personal data is stored on servers located in the Republic of Uzbekistan.

We use modern technical and organizational measures to protect information (encryption, monitoring systems, access control).

The data storage period is determined by the purposes of processing, but does not exceed the periods established by law.

6. User Rights

Each user has the right to:

• request information about their personal data;
• demand clarification, blocking or deletion if the data is incomplete, outdated or processed illegally;
• revoke consent to data processing;
• opt out of receiving advertising mailings.

To exercise your rights, you can contact us at the specified contacts.

7. Use of Cookies

Our website uses Cookies to ensure the correct operation of services, analyze statistics and improve user experience.

You can disable the use of Cookies in your browser settings, but this may limit the functionality of the site.

8. Contact information

For questions related to the processing of personal data, please contact:

• Phone: +998 (71) 207-08-06
• Email: feedback@sola.uz

9. Changes to the Policy

We reserve the right to make changes to this Policy.

All updates are published on the sola.uz website with the date of the last change.

This Policy has been developed in accordance with the Law of the Republic of Uzbekistan "On Personal Data" and other regulations.